ISI Regulatory Compliance Report March 2019 - Altrincham Preparatory School

Regulatory Compliance Inspection 7 © Independent Schools Inspectorate 2019 Altrincham Preparatory School – March 2019 PART 6 – Provision of information 2.13 A range of information is variously published, provided or made available to parents, inspectors and the Department for Education. These include details about the proprietor, the ethos of the school and the curriculum, and of the school’s arrangements for admission, behaviour and exclusions, bullying, health and safety, first aid, details of the complaints procedure, and the number of complaints registered under the formal procedure during the preceding school year, and the provision for any with education, health and care plans or English as an additional language. They also include particulars of the school’s academic performance during the preceding school year, inspection reports and (for parents only) a report at least annually of their own child’s progress. The safeguarding policy is posted on the school’s website. 2.14 The standard relating to the provision of information [paragraph 32] is met. PART 7 – Manner in which complaints are handled 2.15 Parental complaints, if any, are handled effectively through a three-stage process, (informal, formal and a hearing before a panel of three, one of whom is independent of the school). Each stage has clear time scales, and at the third stage the panel can make findings and recommendations which are communicated to the complainant. Records are kept appropriately, including of any action taken, whether or not a complaint is successful. 2.16 The standard relating to the handling of complaints [paragraph 33] is met. PART 8 – Quality of leadership in and management of schools 2.17 The proprietor ensures that the leadership and management demonstrate good skills and knowledge, and fulfil their responsibilities effectively, so that the other standards are consistently met and they actively promote the well-being of the pupils. 2.18 The standard relating to leadership and management of the school [paragraph 34] is met.